Our Mission
We are the gamechangers in customer experience and digital strategy. We use customer insights, technology, to drive culture transformation.
Our Story
Since 2018, edX Intel Analytics has helped organizations drive successful change initiatives. We believe that people are the organization's heartbeat, and organic growth comes within. Helping personnel understand and own the customer journey is the genesis of our methodology. Leveraging the right tools to identify customer and employee pain points enables us to help your organization drive change.
​Improved Student Satisfaction
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Understanding the student experience through data collection allows universities to identify areas of improvement and address pain points promptly.
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High levels of student satisfaction contribute to positive word-of-mouth, increased retention rates, and a favorable university reputation.
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Enhanced Retention & Graduation Rates
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Analyzing student experience data helps identify factors that may contribute to student dropout or transfer.
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Early intervention based on data insights allows universities to implement targeted support mechanisms, fostering higher retention and graduation rates.
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